The purpose of this feature is to allow you, as an Inex user, to create labels using specific carriers and services, and bill associated billing costs to a third party as opposed to your own account. Using this feature will allow you to create a label without charging your account.
Note: This feature is a limited release for certain customers only. During this period creating Third-Party billed labels will be free or charge. In the future, this will be a paid service per label created and will be invoiced directly to your account.
Supported Carriers & Services
In order to create a label using the Third-Party Billing feature you will need:
Carrier Name (ie: Federal Express, Purolator Express etc.)
Third-Party Account Number
Postal Code of Account Holder
Country in which the Account Holder is registered
Warning: Please ensure the details above are verified and confirmed by the Third-Party. The details must be an EXACT match to the Carrier records, failing to do so may prevent you from completing the request or incur associated shipping costs to your account.
Begin by creating an order and following the ‘quoting wizard’ steps:
Click ‘New Shipment’ (top of application screen)
Complete ‘Shipper’ details - Click ‘Continue’
Complete ‘Recipient’ details - Click ‘Continue’
Complete ‘Packages’ details - Click ‘Continue’
Complete ‘Shipping Options’ details:
Note: When adding references please ensure that you use alphanumeric characters and that your reference is less than 36 characters per field (Reference, PO #, Invoice # ). Avoid using special characters as these could create an error - for example don’t use a characters such as ' , these will be rejected by the carrier. When ready click ‘Continue’
PO#'s: 123456
PO#s: 123456
Now you have reached the 'Billing Options' step. If you wish to charge the shipping fees to a Third-Party:
Select the Carrier from the available options
For illustration purposes, we have selected: ‘Federal Express’. Now complete the Account information in the form.
Once you completed this step you can click ‘Save and Close’
Note: You have the option to save the Third-Party Account details for future use in case this is a number you will use often. It will be added to your ‘Profile' tab under ‘Third-Party Billing Accounts’
9. Once you completed this step you can click ‘Save and Close’
The system will automatically fetch the available services related to the carrier selected.
Note: Rates will not be displayed in the rate shopping view as these will be charged directly to the Third-Party.
Select the desired service and click ‘Next’
You will now be able to validate the shipment information. If the Third-Party Account is correct and validated with the carrier you will now see the label available to download.
Note: Once you have completed all the order validation steps, the order will appear in your order queue the same way it appears as if it was billed to your account. From the ‘My Shipments’ view you will be able to schedule a pick up and track this Third-Party order from your platform as you do for all your other orders.
You ONLY be able to see services available for the Carrier you selected.
No rates will be displayed as these will be billed directly to the Third-Party
Not all Carrier Account numbers support Third-Party fees, please ensure the Account Number holder has enabled Third-Party billing directly with the carrier.
If the Account Number validation fails, your account will be charged for the associated billing costs.
Contact Information: For further assistance or for any feedback on this feature please contact: product@inex.ca
This option will enable you to create labels while billing shipping fees to a Third-Party account instead of your own.